At Unicorn, we offer one-to-one coaching and team coaching.  In one-to-one coaching, we hold regular sessions either face-to-face or over the telephone with action taken by clients between each session.  Our coaches support individuals to achieve their goals, assisting them to stay on track and to overcome any challenges and obstacles they may encounter. We use the following approach to ensure you establish clarity about what you want – and devise real plans that will get results.

• Goals – where you want to be
• Resistance – what might stop you getting there
• Opportunities – how you might make this happen
• Action Plan – what you are going to do, when and how

Every client is unique and as such requires a unique development solution.  We at Unicorn have found that significant performance improvement comes from releasing individuals’ skills through personal coaching to build Emotional Competencies* such as:

• Self-Awareness (Knowing one's internal states, preferences, resources and intuitions)
• Self Regulation (Managing one's internal states, impulses and resources)
• Personal Motivation (Tendencies that guide or facilitate goal achievement)
• Empathy (Being aware of others' feeling, needs and concerns)

*Goleman (1998) ‘Working With Emotional Intelligence’

 We monitor all our coaching activity to ensure organisational benefit continues to be at the core of this activity.  Line managers play a key role in setting up the coaching and supporting their people in undertaking changes in approach.  Managers are also included in the review and consulted on any change of goals during the coaching process.

The coaching goals clients need to focus on are individual and vary widely.  Some common themes include:

Flexibility of Leadership style

• Adapting behaviour to fit organisational needs
• Thinking strategically
• Making clear, confident decisions
• Career management
• Communication skills
• Time Management
• Regaining work/life balance