Performance Management

Organisations are increasingly challenged to do more with less – this can be achieved when your teams take collective responsibility for delivering shared goals. At Unicorn, we support teams to make any necessary cultural shift, as well as developing the skills and techniques to make this shift successful.

We have developed the CARM model to assist organisations to take a holistic approach to performance management.

  • Competence
  • Awareness
  • Resources
  • Motivation

At Unicorn, we believe (usually!) people want to do a good job and failure to deliver is usually due to shortfalls in one or more of the CARM elements. We work with you to identify any performance blocks in your teams and develop solutions to enhance success.

A key element in performance success is truly open dialogue. This means effective conversations that provide honest, understood feedback that really communicates what is required. Many individuals don’t naturally engage with this level of openness, so we have developed a model to assist your people to engage honestly, without emotional entanglement. When individuals have learnt these techniques, they can then comfortably engage in open and honest dialogue, which will then become the cultural norm for the team.

Our services in this area include:

  • Cultural gap analysis
  • Competency development
  • Aligning objectives with corporate goals
  • Performance Appraisal
  • 360 feedback Coaching
  • Tailored development programmes
  • Development Centres
  • Development Needs Analysis
  • Facilitated feedback sessions